Our Core Values

Our Core Values: Knapp Miller Brown is guided by its Core Values. We will not compromise for financial gain, short-term expediency or for any other reason. Our Core Values are considered in all decisions.

  1. Honor God in all we do.
  2. Become your trusted insurance partner to protect individuals, families and businesses from unexpected financial disasters using quality products from financially sound insurance companies.
  3. Establish KMB as a household name in the southern Indiana market synonymous with integrity, honesty, and quality.
  4. Provide superior customer service by never tolerating an unhappy customer; doing whatever it takes to make it right.
  5. Create an environment where talent, energy and creativity of all team members can be unleashed in a way that makes one’s work deeply fulfilling.
  6. Establish an environment of openness and honesty based on mutual respect and support.
  7. Maintain an atmosphere conducive to learning and self-improvement by allowing room for mistakes and by continually pursuing improvement in all we do.
  8. Maintain a commitment to innovation, cutting edge technology and techniques, tackling any obstacles, and considering non-traditional solutions.
  9. Maintain a strong financial position.
  10. Establish the financial security and freedom of all employees and owners.
  11. Take a long-term view.
  12. Have fun.

Have confidence with selecting Knapp, Miller, Brown Insurance Agency as your provider.

At Knapp, Miller, Brown, we’re not just selling insurance — we’re delivering peace of mind. As an independent insurance agency, we work for you, not the insurance companies. That means personalized coverage, competitive rates, and trusted advice tailored to your life, your family, or your business. Whether it's auto, home, life, or commercial insurance, we simplify the process and stand by your side — from quote to claim. Protection. Service. Trust. That’s the Knapp, Miller, Brown difference.

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